Home Visits


If a patient is medically unfit to attend surgery, the doctor may decide to visit them at home.

When you telephone for a home visit, you must provide the receptionist with details and symptoms of what is wrong with the patient, it is important to inform reception if for any reason the  patient is not at their home address, e.g. if a patient has been moved to a family members house for safety purposes. This information enables GP’s to prioritise their workload to ensure patients receive the best treatment for their needs, the GP may telephone the patient initially to triage the visit. On occasion a community nurse or paramedic may visit on behalf of the doctor.

Where possible, requests for home visits should be made before 11.30am to enable the team to plan the work for the day.

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