WHAT SERVICES DO WE OFFER?
Our aim is to keep our patients fit and healthy. Prevention is far better than cure, and many serious conditions can be prevented by a healthy lifestyle.
Patients with Diabetes, Chronic Heart Disease, Respiratory Disease or Hypertension will be called in to the practice in the same month annually for review with the Health Care Assistant, Practice Nurse or Doctor.
GENERAL MEDICAL SERVICES
- Blood Tests
- Hypothyroid Blood testing
- Anti-Coagulation Monitoring
- Coronary Heart Disease Review
- Asthma Review
- Blood Pressure monitoring
- Diabetic review
- Healthy Lifestyle Advice
- Epileptic Review
- Smoking Cessation Advice
- Hypertension Review
- COPD Review
- Family Planning Advice
- Mental Health Review
- Contraception /Emergency Contraception
- Menopause Advice
- Well person checks
- Osteoporosis clinic
- Stroke Review
- Cervical Screening
Long Term Condition Annual Review
A long-term condition is an illness that cannot be cured but can usually be controlled with medicines or other treatments. Examples of long-term conditions include diabetes, arthritis, high blood pressure, epilepsy, asthma and some mental health conditions. Living with a long term condition can have an effect on your role within the family, your job, your accommodation, your education and your finances therefore it is important that you regularly monitor your condition by attending your annual health review.
As part of our commitment to high quality care, and our extended role under the GP contract, the practice invites patients in for an annual review of their condition and medication. An invitation will be sent via text message to invite you to arrange your review therefore it is important that we have your most up to date mobile number on your record. Please contact the surgery on 01434 320077 to do this. If you do not have a mobile a letter will be sent in the post to your home address.
While we encourage patients to attend these reviews, if you can’t, or don’t want to attend, we would be grateful if you could notify us so that we do not send you any more reminders until the following year.
Family Planning Service
We are now providing a full family planning service in house including general contraceptive advice and the fitting and removal of coils and contraceptive implants. Contraceptive advice is available within any of our GP sessions, this appointment will allow you to discuss and look at options available to you and consider which is the best choice for you. After an initial consultation you decide the coil or implant is the contraceptive of your choosing we hold sessions in the surgery with Dr Robertson in allocated family planning clinics which you will then be booked on to for the procedure.
Alternatively Family Planning services are also available at:
Hexham Family Planning Service/Contraceptive sessions
Tuesday 4.00pm – 6.30pm Tynedale Patient Centre East Wing Hexham Hospital
tel: 01670 515151 for an appointment
If you are pregnant and would like counselling or advice around abortion you can contact BPAS (British Pregnancy Advisory Service) who will support you to help you decide if abortion, adoption or parenting is right for you.
- BPAS (British Pregnancy Advisory Service)
Pregnancy termination and counselling
www.bpas.org Tel: 03457 30 40 30
The district nurses attached to the practice also run a number of clinics to compliment our service.
- Dressing clinic
- Good Ear Care
- Continence clinic
- Injection clinic
Service times : The District Nursing team covering this GP practice runs from 08.30-17:00. Out width these hours there is an Out Of Hours Service.
Clinic Waiting times - Occasionally the District Nursing Clinic will run behind time but we will try to see you as soon as practically possible. Thank you for your patience and understanding.
If you need to change your appointment time or require an appointment with the District Nursing Team please contact the following practices:
Haltwhistle Health Centre 01434320077
Haydon bridge health centre 01434684216
Allendale Health Centre 01434683280
To contact the District Nurse office within the practice, please call: 01434 323363
Compliments: If you have any compliments you can ring 0191 2380044 and ask to speak to a Locality Lead. Alternatively, if you have a complaint please speak to the nurse or Team Lead in the first instance. Alternatively you can speak to the Patient Advice and Liaison Service (PALS) who are an independent service on Freephone 0800 03202