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Noticeboard

We are having an increasing number of patients not attending booked appointments in the surgery. During the week of 23-27 June we had 50 appointments that patients booked and did not attend.  Please cancel your appointment if you cannot attend.

 

Reminder - please ensure that the practice has your correct telephone numbers on record, landline and mobile numbers can be stored on your record.

 

Practice news... 

Staff Changes

Doctors

We welcome to our GP team Dr Carol Robertson, Dr Sophie Miller and Dr Jo-Anne Shaw.

 

Our current GP Registrars in Practice are Dr Beth Hall-Thompson and Mitch Ralley.

Admin

We have had a number of changes within the admin team recently.

Jane Charteries is Practice Manager and Adele Bracher is Deputy Practice Manager. Colette Pape is now practice Medicine Manager. We also welcome to the team Janine Simpson.  Janine is a familiar face as she has been providing admin support to the Community Team for a number of years

 

Art in the Surgery
 
We are now displaying original art and prints from local artists and photographers in the surgery.
 
These are available to purchase directly from the artist or photographer.  Please see information near to the prints in the surgery.
 
Flu & Shingles Vaccinations
 
Please see latest news for more information.
 
Staff Training & Development
 
The practice will next be closed on Wednesday 19th November 2014 between 12.30pm and 5.00pm for our quarterly training session.  This is one of only 4 occasions in the year we close for essential staff training updates.  Access to the surgery will not be possible during this time.
 
 
 
Private Fees

Please note that not all form filling is covered under the NHS therefore there will be a charge for medical insurance reports, certificate signing, passport signing, general medicals and any other non NHS work.

We are currently reviewing our charges and will produce an up to date list  soon which will be available at reception.

 

Travel Vaccinations

If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements.

Please call in to collect a Travel Vaccination questionnaire to be filled in and returned to surgery prior to a appointment being given.

It is important to do this as early as possible - at least 6 weeks

Before you travel

These vaccines have to be ordered as they are not a stock vaccine.

Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge.

This is because not all travel vaccination is included in the services provided by the NHS and therefore is a chargeable service.

If you leave your vaccinations late we may not be able to give you an appointment in time, if this is the case we aim to inform you asap and you may choose to contact -

Newcastle Travel Clinic

Newcastle Medical Centre, within Boots the Chemist

Hotspur Way, Eldon Square

Newcastle Upon Tyne

NE1 7XE

To make an appointment call now on: 0330 100 4272

Research

The practice would like to thank all patients who have responded so positively to invitations to participate in research studies offered via the practice. Research is vital to healthcare in terms of the way conditions are managed and drug development and is something which we are keen to support. We realise and appreciate that participation is not for everyone and we do not mind if anyone refuses an invitation.

A&E Attendances

Did you know that many people turn up to casualty in Hexham and then simply decide they can't wait any longer? In doing this patients trigger a charge of £59. We offer a minor injuries service at the practice during normal working hours - please call or ask at reception for more information.

 

Routine Appointments

Appointments are available at all times in advance with named doctors therefore please try to book in advance as this helps us to manage the same day urgent demand better and reduces your disappointment when trying to see a specific doctor about a pre-existing condition.

 

Have you thought about registering with us for Patient Access? Many patients are now using the system to make appointments directly with the GP of their choice in advance. If you are interested please download an application form and we will send your registration details out to you ASAP. If you are not sure and would welcome a demo of the system pop in and have a chat with Shona or Jane who will only be too pleased to help you.

Your NHS Number

Your NHS number is unique to you and is the only national unique patient identifier, used to help healthcare staff and service providers match you to your health records. It is an important step towards providing you with safer patient care. Everyone registered with the NHS in England and Wales has their own NHS number.

Each NHS number is a unique10-digit number which is printed on your NHS medical card. An example of an NHS number is 123 456 7890.

Some older medical cards include an old-style NHS number which consists of both numbers and letters. Although having an old-style NHS number will not affect the NHS care provided to you, the old style numbers have now been replaced with the new-style format which was first introduced in 1996.

Do I need my NHS number to get care?

No, it is not essential to know your NHS number, but it can sometimes be helpful if you are able to give it to NHS staff who need to find your health records.

Is my NHS number the same as my National Insurance number?

No, your NHS number is different from your National Insurance (NI) number, which is used for tax and pensions. If you have any questions about your National Insurance number contact the local office of the Department of Work and Pensions. To find your local office, visit:

  • Telephone - 0845 600 0643 between 8.00am and 6.00pm, Monday to Friday.
  • Textphone -  0845 600 0644 for those hard of hearing, or with speech difficulties

How can I find out my NHS Number?

If you want to know your NHS number or you have an old style number and want to know your new one, please follow the instructions below.

If you are registered with a GP practice, you will already have an NHS number

To find out your NHS number you can contact your GP practice and ask them to look it up. To protect your privacy, they may ask you to show them a passport, driving licence or some other proof of who you are.

If you are not currently registered with a GP practice, but think you already have an NHS number

To find out your NHS number, contact the North East Family Health Services Agency using the details below. To protect your privacy, they may ask you to provide them with a passport, driving licence or some other proof of who you are.

North East Family Health Services Agency
Registration Department
2nd Floor
Bede House
All Saints Business Centre
Newcastle upon Tyne

NE1 2ES   

Tel: 0191 219 6200

Please ask for the registration department

If you have never registered with a GP practice, you will not have an NHS number

When you register with a local GP practice, you will be given an NHS number as part of registration. You can do this by going to a local GP practice yourself to register.  To protect your privacy, they may ask you to provide them with a passport, driving licence or some other proof of who you are.

To find your nearest GP practice visit the NHS Choices website select ‘NHS trusts’ and enter your postcode.

If you are visiting the country for less than three months

If you are a visitor, you will not be given a permanent NHS number. More information on overseas visitors using the NHS is available on the departmentof health website .

If you have recently had a baby

Babies born in hospital in England and Wales are given an NHS number soon after birth. If your baby was born at home, you will receive an NHS number when you register your baby’s birth.

Why is the NHS Number important to me?

Your NHS Number is unique to you. Using your NHS number to identify you correctly is an important step towards improving the safety of your healthcare. If you know your NHS number, or can show your medical card, you can help healthcare staff find your records more easily and share them safely with others who are caring for you.

As an added safety measure, you can start checking the things the NHS sends you to make sure they have the right NHS number.



 
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