Please can we have a moment of your time to tell us about the service we provide. You can complete the Friends and Family test online or in the Practice and we do appreciate your feedback.
We are having an increasing number of patients not attending booked appointments in the surgery. Please cancel your appointment if you are unable to attend
Reminder - please ensure that the practice has your correct telephone numbers on record, landline and mobile numbers can be stored on your record.
Dr Derek Thomson will be leaving the practice at the end of September. Dr Thomson has looked after the patients in Haltwhistle for over 25 years and will be greatly missed by staff and patients. He will continue to work for Northumbria Healthcare. A big GOOD LUCK and THANK YOU to Dr Thomson.
We welcome Dr Geoff Crackett to our GP team he will start working in Practice in October and will work Tuesdays and Fridays.
We will be saying goodbye to Dr Beth Hall-Thompson in October. She has now fully completed all her GP training and we wish her well for the future.
We welcome our new GP Registrar Dr Sarah Garthwaite, who started in the practice in August.
Practice Nurses & Healthcare Assistants
Our Practice Nurse, Kathleen Armstrong retired in August. She has cared for Haltwhistle patients for over 25 years. She will be greatly missed and we wish her well in her retirement.
We welcome our new Practice Nurse, Sarah Walker. Sarah has 13 years’ Practice Nurse experience, previously working in a Practice in Byker, we have also appointed Sophie Fitzsimmons as Healthcare Assistant, Sophie will work alongside Joanne Dodd providing additional appointments for blood tests, blood pressures, ECGs and NHS Healthchecks. Our nursing team also now offer early bird and late evening appointments.
Health Visitor, Meg Walke will retire in September. “Happy Retirement Meg.”
Art in the Surgery
We are now displaying original art and prints from local artists and photographers in the surgery.
These are available to purchase directly from the artist or photographer. Please see information near to the prints in the surgery.
Flu & Shingles Vaccinations
2015 flu clinics wil be held in the Practice Saturday 19th September and Saturday 10th October
Staff Training & Development
The practice will next be closed on Wednesday 9th September between 12.30pm and 5.00pm for our quarterly training session. This is one of only 4 occasions in the year we close for essential staff training updates. Access to the surgery will not be possible during this time.
Please note that not all form filling is covered under the NHS therefore there will be a charge for medical insurance reports, certificate signing, passport signing, general medicals and any other non NHS work.
We are currently reviewing our charges and will produce an up to date list soon which will be available at reception.
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements.
Please call in to collect a Travel Vaccination questionnaire to be filled in and returned to surgery prior to a appointment being given.
It is important to do this as early as possible - at least 6 weeks
Before you travel
These vaccines have to be ordered as they are not a stock vaccine.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge.
This is because not all travel vaccination is included in the services provided by the NHS and therefore is a chargeable service.
If you leave your vaccinations late we may not be able to give you an appointment in time, if this is the case we aim to inform you asap and you may choose to contact -
Newcastle Travel Clinic
Newcastle Medical Centre, within Boots the Chemist
Hotspur Way, Eldon Square
Newcastle Upon Tyne
To make an appointment call now on: 0330 100 4272
The practice would like to thank all patients who have responded so positively to invitations to participate in research studies offered via the practice. Research is vital to healthcare in terms of the way conditions are managed and drug development and is something which we are keen to support. We realise and appreciate that participation is not for everyone and we do not mind if anyone refuses an invitation.
Did you know that many people turn up to casualty in Hexham and then simply decide they can't wait any longer? In doing this patients trigger a charge of £59. We offer a minor injuries service at the practice during normal working hours - please call or ask at reception for more information.
Appointments are available at all times in advance with named doctors therefore please try to book in advance as this helps us to manage the same day urgent demand better and reduces your disappointment when trying to see a specific doctor about a pre-existing condition.
Have you thought about registering with us for Patient Access? Many patients are now using the system to make appointments directly with the GP of their choice in advance. If you are interested please download an application form and we will send your registration details out to you ASAP. If you are not sure and would welcome a demo of the system pop in and have a chat with Shona or Jane who will only be too pleased to help you.