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Noticeboard

We are having an increasing number of patients not attending booked appointments in the surgery. During the week of 23-27 June we had 50 appointments that patients booked and did not attend.  Please cancel your appointment if you cannot attend.

 

Reminder - please ensure that the practice has your correct telephone numbers on record, landline and mobile numbers can be stored on your record.

 

Practice news... 

Staff Changes

Doctors

We welcome to our GP team Dr Carol Robertson, Dr Sophie Miller and Dr Jo-Anne Shaw.

 

Our current GP Registrars in Practice are Dr Beth Hall-Thompson and Mitch Ralley.

Admin

We have had a number of changes within the admin team recently.

Jane Charteries is Practice Manager and Adele Bracher is Deputy Practice Manager. Colette Pape is now practice Medicine Manager. We also welcome to the team Janine Simpson.  Janine is a familiar face as she has been providing admin support to the Community Team for a number of years

 

Art in the Surgery
 
We are now displaying original art and prints from local artists and photographers in the surgery.
 
These are available to purchase directly from the artist or photographer.  Please see information near to the prints in the surgery.
 
Flu & Shingles Vaccinations
 
Please see latest news for more information.
 
Staff Training & Development
 
The practice will next be closed on Wednesday 19th November 2014 between 12.30pm and 5.00pm for our quarterly training session.  This is one of only 4 occasions in the year we close for essential staff training updates.  Access to the surgery will not be possible during this time.
 
 
 
Private Fees

Please note that not all form filling is covered under the NHS therefore there will be a charge for medical insurance reports, certificate signing, passport signing, general medicals and any other non NHS work.

We are currently reviewing our charges and will produce an up to date list  soon which will be available at reception.

 

Travel Vaccinations

If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements.

Please call in to collect a Travel Vaccination questionnaire to be filled in and returned to surgery prior to a appointment being given.

It is important to do this as early as possible - at least 6 weeks

Before you travel

These vaccines have to be ordered as they are not a stock vaccine.

Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge.

This is because not all travel vaccination is included in the services provided by the NHS and therefore is a chargeable service.

If you leave your vaccinations late we may not be able to give you an appointment in time, if this is the case we aim to inform you asap and you may choose to contact -

Newcastle Travel Clinic

Newcastle Medical Centre, within Boots the Chemist

Hotspur Way, Eldon Square

Newcastle Upon Tyne

NE1 7XE

To make an appointment call now on: 0330 100 4272

Research

The practice would like to thank all patients who have responded so positively to invitations to participate in research studies offered via the practice. Research is vital to healthcare in terms of the way conditions are managed and drug development and is something which we are keen to support. We realise and appreciate that participation is not for everyone and we do not mind if anyone refuses an invitation.

A&E Attendances

Did you know that many people turn up to casualty in Hexham and then simply decide they can't wait any longer? In doing this patients trigger a charge of £59. We offer a minor injuries service at the practice during normal working hours - please call or ask at reception for more information.

 

Routine Appointments

Appointments are available at all times in advance with named doctors therefore please try to book in advance as this helps us to manage the same day urgent demand better and reduces your disappointment when trying to see a specific doctor about a pre-existing condition.

 

Have you thought about registering with us for Patient Access? Many patients are now using the system to make appointments directly with the GP of their choice in advance. If you are interested please download an application form and we will send your registration details out to you ASAP. If you are not sure and would welcome a demo of the system pop in and have a chat with Shona or Jane who will only be too pleased to help you.

How do I register with a Doctor?

All patients living within the practice boundary are welcome to join our list. You will be asked to complete a registration form and a medical questionnaire. A registration medical will be offered to all new patients and this appointment may be made at the time of registration.

Please note that patients are registered with the Practice, rather than an individual Doctor.

Following recent NHS guidance all patients must provide the following identification - proof of address and photographic ID.

Practice Boundary

The practice covers an area of 200 square miles and serves around 5,700 patients.

The practice area is essentially the Northumberland county border with Cumbria to the south and west as far as Gilsland village, and by the boundaries of Thirlwell, Henshaw and Bardon Mill parish to the north. To the east is a line following the county boundary from Gilderdale eastwards to a point due south of Ridley Bridge road end, and then from there to Bardon Mill Parish Boundary to the north.

Please note: If you move out of the practice boundary, we will have to ask you to register with another medical centre closer to your new address.

Practice Boundary

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